Innovative | Proven | Reliable

With ever increasing & close competition, the organizations are focusing on improving Productivity along with reducing Production Cost & Cycle-Times. The maturity of IP-based & Unified Communication Platforms enforced the organization to integrate their Business Processes with Communication Infrastructures.

Understanding such dynamically changing needs, VIS partnered with well-established Industry Leaders to offer excellent Communication & Networking Solutions to cater any sized-business houses across the industries.

Unified Communication

VIS started its operations as a Strategic Partner for AVAYA to offer ‘Unified Communication Solutions’ to connect the dynamic workforces with end-to-end communication that enables seamless mobile connectivity, offers conductive work environment & enhances their productivity.

With a headcount of 20 employees to over 2000, VIS provides the most eligible platform for enabling Basic Communication Essentials to Complex & Critical Communication requirements. VIS is well-known in the sphere for Designing, Implementing & providing Prompt-Support.

VIS Offerings
  • Telephony
  • Collaboration
  • Messaging and Presence
  • Mobility
VIS Value Proposition
  • Catering to Companies of all sizes
  • Highly Skilled & Experienced Resources
  • Customization for Integrating Applications & Business Processes
  • Multi-Channel Support System
  • Robust Inventory saving huge amount of time
  • Availability of Components/ Devices through wide network of Warehouses

Contact Center

The grounds for communicating with the organizations has been rapidly evolved in the past few years and spread over Voice, E-mail, Chat, SMS, Video, Social Media, etc. The users want to communicate through a channel of their choices and they expect instant solutions to their queries. This turns into a vital attribute for enhancing Customer Experience and their retention.

VIS offers extensive expertise in Designing, Implementing & Supporting Contact (Call) Center Solutions for the organizations of varied domains. It ensures simple yet effective & reliable solution by keenly understanding User Touch-points & Business Processes. It also offers effective MIS for multiple levels of Management.

VIS Offerings
  • Customer Experience Management (IVR)
  • Call Center
  • Workforce Management with QM
  • Recording/Logger Applications
  • Agent Desktop Application
  • Outbound Dialers
VIS Value Proposition
  • 360° Solution including Design, Implementation & Support
  • Catering to Companies of all sizes
  • Highly Skilled & Experienced Resources
  • Multi-Channel Support System
  • Robust Inventory saving huge amount of time
  • Availability of Components/ Devices through wide network of Warehouses

Audio-Visual

With an increasing need of having personalized communication where one should be able to see whom he is communicating with, VIS offers a range of Audio-Visual Solutions that are suitable to any size business.

VIS offers Virtual Board-Rooms with Content Sharing Facility Globally through a highly secured, safe and reliable face-to-face experience.

VIS Offerings
  • Consulting Services
  • Designing of AV Solutions
  • Integration
  • One-Point Contact Support
VIS Value Proposition
  • 360° Solution including Design, Implementation & Support
  • Catering to Companies of all sizes
  • Highly Skilled & Experienced Resources
  • Customization for Integrating Applications & Business Processes
  • Multi-Channel Support System
  • Robust Inventory saving huge amount of time
  • Availability of Components/ Devices through wide network of Warehouses

Video Conferencing

The world has becoming a ‘Global Village’ where businesses operates from multiple locations which often leads in difficulties in having meetings with its resources. VIS offers ‘Video Conferencing’ to get rid of this issue by offering hassle-free, reliable & convenient solution.

VIS Offerings
  • Meeting Room Solutions (SFB, ZOOM, Bluejeans)
  • Video Conferencing Room Solution
  • Video Conferencing Infrastructure (MCU, Firewall, Gatekeeper)
  • Cloud Offerings
  • Telepresence Rooms
VIS Value Proposition
  • 360° Solution including Design, Implementation & Support
  • Catering to Companies of all sizes
  • Highly Skilled & Experienced Resources
  • Customization for Integrating Applications & Business Processes
  • Multi-Channel Support System
  • Robust Inventory saving huge amount of time
  • Availability of Components/ Devices through wide network of Warehouses

SD WAN

A SD-WAN simplifies the Management and Operation of a WAN (Wide Area Network) by decoupling (or separating) the networking hardware from its control mechanism. This concept is similar to how software-defined networking implements Virtualization Technology to improve Data Center Management and Operation.

VIS offers Smart System Network that enables Resource’s Accesses, offers High Security and delivers efficient & effective Network Designs.

VIS Offerings
  • On-Campus Networking
  • Fully-Equipped Data Center
  • Software-defined Security
  • Multi-Brand Interoperability
  • Easy Monitoring and Automation
VIS Value Proposition
  • 360° Solution including Design, Implementation & Support
  • Catering to Companies of all sizes
  • Highly Skilled & Experienced Resources
  • Customization for Integrating Applications & Business Processes
  • Multi-Channel Support System
  • Robust Inventory saving huge amount of time
  • Availability of Components/ Devices through wide network of Warehouses

Custom Software Application

VIS offers Customized Software Application Development Solution as required. Also, we offer VIS-powered products called as- Radius, Radix & Radix-End Point.

VIS Offerings
  • Contact Center Application
  • Agent Desktop Application
  • Product Development (CTI Application)
  • Recording/ Logger Application
  • Mobile Application Development
  • Robotic Automation
  • Business Process Application
  • CRM Connectors
  • UI/ UX Development