Powered by Radius + patented Flamingo AI

Autonomous Agentic AI Contact Centers, built for scale.

VIS delivers fully autonomous customer engagement through Radius — our proprietary, omnichannel Agentic AI platform. Voice, chat, email, video and social, orchestrated on one intelligent cloud.

100+ enterprise deployments Active order book in AU · EU · KSA US Patent #10650818
RADIUS 4 agents live
Voice — Autonomous resolutionSelf-service IVR · intent routing
92%
Chat & MessagingOmnichannel, context carried across
88%
CSAT — live sentimentBehavioral insight, every interaction
+45%
Flamingo AI — self-learningNo training data required
ON

Trusted by enterprise teams & delivered with leading technology partners

Tech Mahindra HCL Cognizant Mindtree Honda Manulife FIS Sotheby's
Radius Platform · The Core of VIS

A proprietary, cloud-native Agentic AI engine

Radius is where autonomous agents handle end-to-end customer interactions — and escalate to humans only when it matters. True omni-channel, deployed in days, with no hardware dependencies.

  • Proprietary Agentic AI engine — autonomous agents resolve interactions end-to-end.
  • True omni-channel — voice, chat, email, video & social on one cloud interface.
  • Scalable SaaS architecture — agile deployment across diverse cloud platforms.
  • One-stop shop — from scratch to managed services, under a single partner.
Radius · Omnichannel · Autonomous

One platform, every channel

Voice
Chat
Email
Video
Social
AI Bots
One-Stop Shop

One partner: Concept to fully functional Agentic AI Contact Center

VIS owns every layer of the Agentic AI Contact Center journey — so you partner with a single accountable team, not a dozen vendors. From scratch all the way to run-and-optimise.

Step 01

Start from Scratch

Greenfield, blank slate.

Step 02

Solution Design

Architecture & blueprint.

Step 03

Vendor Selection

OEM-neutral, best-fit.

Step 04

System Integration

CRM, telephony & data.

Step 05

Application Layer

Custom CX apps & workflows.

★ THE CORE
Step 06

Agentic AI & CXM Platform

Radius + Flamingo AI.

Step 07

Managed Services

Run, monitor & optimise.

Single accountable partner

One continuous engagement.

↻ Delivered end-to-end by VIS — one accountable partner, one continuous engagement.

The Radius Suite

Three ways Radius puts AI to work

AI Engage

Context-aware AI that understands intent and autonomously resolves customer queries — escalating to human agents only when needed.

Explore AI Engage →

AI Assist

Real-time guidance for agents with insights, recommendations and contextual awareness on every live customer interaction.

Explore AI Assist →

AI Insight

Behavioral intelligence derived from every interaction to power smarter enterprise decisions and continuous CX improvement.

Explore AI Insight →
2011Building CX since
650+Specialists worldwide
100+Enterprise deployments
90%+Platform renewal rate
3Active order-book regions
Proprietary & Patented Software

Our IP is the moat

VIS owns the core technology behind its Agentic AI Contact Centers — a proprietary platform and a patented machine-learning engine that compounds into higher profitability.

Flamingo AI

US Patent #10650818
Semi-Supervised Question Answering Machine

Flamingo AI's engine overcomes the traditional AI challenges in the CX space — the need for large data sets, heavy human intervention, purely supervised or unsupervised approaches, and opaque "black-box" AI.

  • Requires no data set to get started — learns while being utilised.
  • Augments humans and facilitates collaboration.
  • Acts as a digital "Knowledge Service Desk agent".
  • The software is the digital subject-matter expert — a non-biological brain.

RADIUS

Proprietary
Agentic AI Call Center Platform

Radius is VIS's proprietary Agentic AI engine, where autonomous agents handle end-to-end customer interactions across every channel — purpose-built for enterprise scale.

  • Proprietary Agentic AI engine — autonomous, end-to-end interactions.
  • True omni-channel — voice, chat, email, video & social on one cloud.
  • Scalable SaaS — agile deployment across diverse cloud platforms.
  • Serving 100+ customers with proven CSAT improvement.
The ML Difference

Self-learning machine learning, without the heavy lifting

Semi-supervised ML

Combines the best of supervised and unsupervised learning for CX.

Zero cold-start

No large training data set required to begin delivering value.

Explainable, not black-box

Transparent reasoning that enterprises can trust and audit.

Continuous learning

Improves with every interaction — personalised CX at scale.

Our Products

Two platforms, one ecosystem

DiGON and Cube — purpose-built to power intelligent integrations and life-saving response, complementing our Radius Agentic AI platform.

Beyond the Platform

The full CX & communications stack

Everything that surrounds Radius — from consulting and infrastructure to managed services, training and dedicated R&D.

Serving You Anywhere, Any Time

Global presence

A direct footprint across key enterprise markets, extended through a trusted partner network — so Radius scales wherever our customers operate.

Direct presence

India USA United Kingdom UAE Oman Singapore Malaysia Philippines Australia

Through partners

Saudi Arabia Europe China Sri Lanka Africa
The VIS Advantage

Proprietary & patented AI, certified for enterprise trust

Proprietary & Patented IP

Radius — an omnichannel Agentic AI platform in active deployment — paired with Flamingo AI, protected by US Patent #10650818.

Cloud-native, rapid deploy

No hardware dependencies. Radius deploys rapidly, cutting implementation time and operational overhead while scaling on demand.

Frontier partner ecosystem

We partner with leading OEMs and AI providers to keep Radius and Flamingo AI at the frontier of Agentic AI innovation.

Globally validated

An active, multi-region order book across Australia, Europe and Saudi Arabia — including a 100-to-1,000 seat enterprise deployment.

★ Co-delivery certified by Avaya ✓ ISO 9001:2015 — Quality Management ISO 27001 — Information Security ® US Patent #10650818
Customer Stories

From our delighted customers

It was a fantastic experience working with the team. Many thanks for the service and support extended throughout — and for making our launch a grand success.

— Enterprise Customer

Thanks for the quick turnaround in setting up and conducting the demo. It was amazing to see the pace at which the team delivered. Highly appreciated.

— Technology Partner

Congratulations on securing an important strategic win. You have been a strong pillar of support — demystifying challenges and delivering competitive differentiation.

— Alliance Partner
About VIS

Our journey

Unique, effective and reliable communication and Agentic AI solutions across every industry vertical — growing since 2011.

01
2011Founded
02
2014Commenced AV and Network & Security business vertical
03
2017Development centre in India
04
2019Expanded in ASEAN & Australia
05
2022Sales > US$50M · Staff > 600
06
2025Launched Agentic AI CX offerings
07
2026Acquired by Braiin · Listed on Nasdaq
Leadership

The team behind VIS

Umashankar Bantwal

Umashankar Bantwal

Chief Executive Officer
Prajwal Thekkade

Prajwal Thekkade

Technology
Laxmi Narayan Reddy

Laxmi Narayan Reddy

Finance
Suresh Kamath

Suresh Kamath

Operations
Srinivas P V

Srinivas P V

Business Head
Kiran N

Kiran N

Strategic Alliance

Power smarter customer experiences at scale with Radius

See autonomous Agentic AI contact centers in action — tailored to your industry.

Book a Demo