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Radius — Agentic AI Contact Center Platform

VIS's proprietary, cloud-native engine where autonomous agents handle end-to-end customer interactions — and escalate to humans only when it matters.

Proprietary Agentic AI True Omni-channel Cloud-native SaaS No hardware
The Core of VIS

Autonomous agents, every channel

Radius unifies voice, chat, email, video and social on one intelligent cloud — deployed in days, scaling on demand, with proven CSAT improvement across 100+ customers.

  • Proprietary Agentic AI engine — autonomous, end-to-end interactions.
  • True omni-channel — context carried seamlessly across every channel.
  • Scalable SaaS — agile deployment across diverse cloud platforms.
  • Serving 100+ customers with proven CSAT improvement.
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Radius · Omnichannel · Autonomous

One platform, every channel

Voice
Chat
Email
Video
Social
AI Bots
The Radius Suite

Three ways Radius puts AI to work

AI Engage

Context-aware AI that understands intent and autonomously resolves customer queries — escalating to human agents only when needed.

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AI Assist

Real-time guidance for agents with insights, recommendations and contextual awareness on every live interaction.

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AI Insight

Behavioral intelligence derived from every interaction to power smarter enterprise decisions and continuous CX improvement.

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Why Radius

Built for enterprise scale

Proprietary & Patented

Powered by Flamingo AI, protected by US Patent #10650818 for semi-supervised ML in CX.

Rapid, Cloud-native Deploy

No hardware dependencies — go live in days and reduce operational overhead.

Globally Validated

Active multi-region order book across Australia, Europe and Saudi Arabia.

100+Enterprise deployments
90%+Platform renewal rate
24×7Autonomous resolution
5Channels, one cloud

See Radius in action

Power smarter customer experiences at scale — tailored to your industry.

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